Dealership:L0400 Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor

Suburban CDJR of Ann Arbor- Auto Detail Manager

Do you want more than a job, but a career? How would you like to work for the #1 largest dealership group in the entire country? How about industry leading benefits for you and your family that smaller groups may not offer?

If this all sounds great and you are reliable, motivated, and accountable, then apply now and jumpstart your career in Automotive industry working with the best! Are you reliable, driven, career oriented and customer service expert? Do you have what it takes to be a MVP for a winning team of over 400 dealerships worldwide!

If you are looking for an opportunity to work for a company that can offer you more, come join our amazing team! We are focused on delivering honest value, earning customers for life, taking personal ownership, improving constantly, and having fun!

Detail Manager

The Detail Manager supervises all the activities of detail department and the attainment of Lithia’s quality targets. The Detail Manager interacts with the Sales and Service departments to meet customer needs and dealership objectives.

The Detail Manager reports to the Service Manager.

Responsibilities

· Supervise the detail department team.

· Monitor and maintain detail department inventory.

· Verify all applicable delivery vehicle information, i.e. vehicle inspection sheet, correct equipment, etc.

· Inspect repair orders daily for legibility, accuracy and legality. Vehicle cycle time should be 72 hours or less.

· Resolve customer requests, questions and concerns in a professional, friendly, and prompt manner.

· Ensure that all manufacturer policies and procedures are followed.

· Inspect and maintain the cleanliness, organization and appearance of all service areas in accordance with state and federal OSHA laws to ensure a professional, safe environment for customers and employees.

· Other duties as assigned

Skills and Qualifications

· Strong attention to detail

· Sense of urgency

· Excellent communication

Competencies

· Does the right thing, takes action and adapts to change

· Self-motivates, believes in accountability, focuses on results, makes plans and follows through

· Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results

· Thrives on a team, stays positive, lives our values

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*

· Up to 2/3 of time: standing, walking, lifting up to 50 pounds

· Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing

· Up to 1/3 of time: transport or place up to 50 pounds

*Reasonable accommodations may be made to enable individuals to perform the essential functions.

NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

Do you want more than a job, but a career? How would you like to work for the #1 largest dealership group in the entire country? How about industry leading benefits for you and your family that smaller groups may not offer?  

If this all sounds great and you are reliable, motivated, and accountable, then apply now and jumpstart your career in Automotive industry working with the best! Are you reliable, driven, career oriented and customer service expert? Do you have what it takes to be a MVP for a winning team of over 400 dealerships worldwide!  

If you are looking for an opportunity to work for a company that can offer you more, come join our amazing team! We are focused on delivering honest value, earning customers for life, taking personal ownership, improving constantly, and having fun!  

We offer best in class industry benefits:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

  High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!