Software Developer

Business Affairs: University IT (UIT), Redwood City, California, United States

Information Technology Services

Post Date May 10, 2024

Requisition # 103209

This is a fixed-term hybrid-eligible position to last 1 year.

Job Purpose:

The position will be working with in the Cross Platform Technologies team within Enterprise Technology (ET) in University IT (UIT). This position requires a good combination of functional and technical knowledge of CRM Technology, Data Science ,Artificial Intelligence features for different enterprise applications like Salesforce, ServiceNow, Oracle financials,SAP. A successful candidate will have demonstrated a track record of delivering quality solutions providing with the highest value to the Organization and solid technical expertise on CRM and Artificial Intelligence technology. The candidate should have experience in performing production support activities including, and not limited to, maintaining system configurations, data cleanup, testing, filing/resolving service requests, and estimating enhancements.

The Cross Platform Technologies team is responsible for the support, maintenance, operations, and upgrades of Salesforce, ServiceNow as well as other third party/custom applications/integrations and applications custom developed internally at Stanford. The team also supports custom applications integration with other Enterprise systems and Enterprise Data Warehousing.

Core Duties:

• Propose, conceptualize, implement, and develop solutions from end to end and be responsible for the development of scalable, maintainable components and documentation.

• Development, testing, debugging, change control, and documentation for major projects within the program.

• Collaborate with other developers as necessary, working on all phases of the application development lifecycle.

• Contribute on defining complex CRM application development administration and programming standards.

• Support, maintenance, operation, and upgrades of applications.

• Resolve complex technical problems.

• Review and optimize the performance of the current system as needed.

• Work with other technical developers and administrators to develop standard documentation, processes, and procedures.

• Stay up to date on the constantly evolving space of AI technologies and incorporate changes on this space to different systems

• Other duties may also be assigned

Education & Experience:

Bachelor's degree in Computer Science, Information Technology, MIS or related field and 3 years of relevant experience or a combination of education and relevant experience.

Required Knowledge, Skills, and Abilities:

• Ability to quickly learn and adapt to new technologies and programming tools.

• Knowledge of enterprise CRM application.

• Knowledge of building KPI , dashboard in an enterprise data ware house system.

• Knowledge on artificial intelligence.

• Demonstrated experience in developing, testing, and deploying applications.

• Thorough understanding of all aspects of software development lifecycle and quality control practices.

• Ability to define and solve logical problems for highly technical applications.

• Strong communication skills with both technical and non-technical clients.

• Demonstrated experience of working on structured team development projects.

• Ability to select, adapt, and effectively use a variety of programming methods.

• Ability to recognize and recommend needed changes in user and/or operations procedures.

• Working knowledge on Agile development process

Relevant Work Experience:

• Experience of working on an Enterprise CRM application is required.

• Experience of building KPI and dashboards on enterprise Datawarehouse or data lake solution is required.

• Experience of working on Artificial intelligence projects

• Experience in container tools like Docker and Kubernetes is a plus.

• Experience in Cloud platform like AWS or GCP is required

• Experience in Python is required

• Experience in Apache Spark / SQL for data transformation is required

• Experience in one of the programming language like C,C++,Java or Golang is required

• Experience in Git for code version control is required

Physical Requirements:

• This position is hybrid eligible. Must be able to come into the Stanford Redwood City, California office at least two days a week per current hybrid work arrangement.

• Constantly perform desk-based computer tasks.

• Frequently sit, grasp lightly/fine manipulation.

• Occasionally stand/walk, writing by hand.

• Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds.

• Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

Working Conditions:

• May work extended hours, evenings, and weekends.

Work Standards:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

• Subject to and expected to stay in sync with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in Stanford's Administrative Guide,http://adminguide.stanford.edu.

The expected pay range for this position is $80,000 - $130,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for You:

Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow . We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

• A caring culture . We provide superb retirement plans, generous time-off, and family care resources.

• A healthier you . Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

• Discovery and fun . Stroll through historic sculptures, trails, and museums.

• Enviable resources . Enjoy free commuter programs, ridesharing incentives, discounts, and more.

• Redwood City . Our new Stanford Redwood City campus, opened in 2019, will be the workplace for approximately 2,700 staff, including University IT, whose jobs are important to supporting the University’s mission. The campus will offer amenities such as onsite cafes and a dining pavilion, a high-end fitness facility with an outdoor pool, and a childcare center for Stanford families.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources atstanfordelr@stanford.edu. For all other inquiries, please submit acontact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information

• Schedule: Full-time

• Job Code: 4821

• Employee Status: Fixed-Term

• Grade: I

• Requisition ID: 103209

• Work Arrangement : Hybrid Eligible