Job Description

When you are part of the team at Thermo Fisher Scientific, you will do meaningful work, that makes a positive impact on a global scale. You will do exciting work and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best!

The role of Service Sales Manager, part of the Global Service & Support segment of Thermo Fisher Scientific’s Life Sciences Group, is to drive the strategic sales strategy for the overall region and lead a team of service sales reps to drive contract sales growth to meet plan and expand business within region. The Service Sales Manager will promote collaboration with cross function teams and partner closely with the Service Operations team, field service teams, marketing and product management.

Key Responsibilities:

• Lead a team of service sales representatives to meet or exceed financial targets and drive contract revenue growth in each assigned sales territory.

• Collaborate with leadership, field service and sales counterparts to prepare accurate monthly sales forecasts of contract orders (bookings) and revenue.

• Inspire, coach and motivate to develop the teams’ skillsets to ensure a high professional standard is achieved and monthly sales targets and KPI targets are met.

• Ensure the smooth and adequate flow of information within the support groups to facilitate business operations.

• Leads team to overcome obstacles and implement strategy and account management plans to drive incremental growth for the region with a focus on gaining new business opportunities.

• Leverage Practical Process Improvement (PPI) to devise ways to streamline processes.

• Demonstrate regular involvement with cross functional teams (marketing, product management, field service) on projects and sales initiatives to drive growth and improve internal processes.

• Develops creative solutions and implements technology, tools and communications to keep sales team passionate about what matters most.

• Continually develop knowledge of the business climate, product portfolio and competition for defined geography and accounts.

• Monitor customer preferences to determine focus of sales efforts and resolve customer complaints.

• Successfully attracts, develops, and retains highly qualified sales professionals

• Prepare reporting and presentations as needed.

Minimum Qualifications:

• 2+ years people leadership experience

• Marketplace/Scientific knowledge – knows customers’ environment in research, clinical and diagnostics settings across a wide range of scientific workflow.

• 5+ years proven track record of success in sales and account management in the life science industry.

• Demonstrate the ability to lead and influence peers.

• Exhibit strong leadership competencies and 4i values.

• Continually involved with complex and critical leadership assignments/projects.

• Accountability – self-starter, proactive and goal orientated.

• Planning and organizing – ability to establish a clear course of action to accomplish goals and objectives.

• Time management - effective use of resources and systems, ability to prioritize activities, completion of tasks.

• Demonstrates clear and concise communication and is capable of interacting with a diverse population of internal and external contacts.

• Demonstrates a sense of urgency, contagious optimism and a “can do” attitude

• Change champion with the ability to adapt and thrive through changes; greets challenge and change as opportunity.

• Ability to partner effectively as part of a team to solve problems, negotiate solutions and arrive at a consensus.

• Position requires approximately 25% travel.

Preferred Qualifications:

• Bachelor’s Degree; Biological Sciences or Business Management highly preferred.

• Experience in Service Sales

• Understands markets, trends and competitors.

• Native English speaker. Further European language skills can be an advantage.

At Thermo Fisher Scientific, each one of our 55,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.