Description

Our client based in Oakbrook is looking for a skilled Help Desk professional to join their team on a contract opportunity. Their objective is to deliver seamless computing experiences to our employees as well as our broad customer base. They employ technology to drive innovation and they are seeking a dedicated Helpdesk Specialist to join their team. You will be the first point of contact for technical support queries, providing solutions via phone, email, and remote access. In addition, you'll assist in the maintenance of their IT infrastructure, including Windows 10 and Active Directory systems.

Key Responsibilities:

• Troubleshooting technical issues

• Providing deskside support and advice

• Maintaining and administering computer networks & related computing environments

• Installing, configuring, and maintaining hardware and software applications

• Training end-users on software use and preventive measures

• Supporting Windows 10 and Active Directory environment

• Documentation of incidents & service requests

  Requirements

Qualifications & Experience:

• Diploma/Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.

• 1-3 Years of experience in a technical helpdesk or a similar role

• Proficient in Windows 10 and Active Directory

• Adept at providing deskside support.

• Excellent problem-solving, communication, and interpersonal skills

• Ability to work under pressure and manage multiple tasks simultaneously.

  Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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