Job Description

Oracle Customer Success Services

Oracle is the only provider of fully integrated technology solutions that span both infrastructure and applications. Today’s businesses, however, need more than just the best technology solutions. They need a strategic partner to support sustained business growth. Oracle Customer Success Services (CSS) was created to help ensure your ongoing success with our technology. CSS is completely integrated with Oracle’s product development teams to help you maximize the value of your cloud investment. CSS also trains and collaborates with implementers across Oracle’s partner ecosystem to ensure the successful setup of Oracle technologies.

For more details on portfolio please go through below link.

https://www.oracle.com/customer-success/

Oracle CSS was named by Gartner as a key Professional and Managed Services Partner for Oracle Cloud Infrastructure in Market Guide for Oracle Cloud Infrastructure Professional and Managed Services, January 2021

CSS is the only provider in this research with install capabilities. The CSS roadmap focuses on mission-critical support, business agility, faster innovation, standardizations, reduced costs and risk, security, and hybrid cloud.

CSS believes its main differentiator is its integration with oracle development, its management of customers’ environments and applications on the OCI platform for all parties, and more than 1,900 OCI-certified architects.

CSS establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services . CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. CSS covers the majority of large scale Oracle customers.

Growth and expand business. Develops new accounts and/or expands existing accounts within an established geographic territory, industry, product segment, or channel.

Job Description:-

At least 15+ years of sales experience in the Services Sales in Telecom, Government, PSU and Enterprise, preferably with professional services sales skills.

• Understanding of the enterprise software/infrastructure and services.

• Experience in working on advanced/integrated /professional services engagements model working across multiple lines of business & product lines for both scope based project engagement & annuity-based services.

• Minimum 5 years of successful direct sales experience in Software IT Services market.

• Self-starter, fast learner and hungry for knowledge and information.

• Fully aware of technology trends, industry standards, and terminology.

• Works in a designated industry on a defined customer list and cooperates within the Oracle Account team.

• Produce and communicates an accurate weekly forecast while maintaining the sales pipeline on Global CRM.

• Proven track record of overachievement of sales quota.

• Customer Insights - Actively understand each customer's Oracle technology footprint, strategic growth plans, technology strategy landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.

• Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Business Planning - Develop and deliver comprehensive business plans to address customer and prospects priorities on Oracle education & courses. Manage product mix to suit the organization's long term view.

• Work closely with the Operations/delivery team and ensure the delivery of the programs on time and effectively.

• Ability to prospect and manage C-level and senior-level relationships within client organizations.

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

Qualification/Experience:-

Postgraduate or Graduate in IT, Marketing / Business Management.

• 15+ years of experience in sales of complex enterprise solutions in IT/Office automation/Solution sales.

• Demonstrated success with key/strategic accounts, large deals, and complex sales cycles in a fast-paced, consultative and competitive market.

Excellent presentation and communication skills.vice contracts.

Career Level - IC3

Responsibilities

Same as JD

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer