MAJOR RESPONSIBILITIES:

· Project management of individual show builds and inventory management while working with show management and promoters to facilitate all ticketing requirements.

· Event day management of box office including financial settlement of shows.

· Working from home in response to “after hours” urgent event requests as part of “on call” monthly scheduling.

· Compiling daily sales reports and accountability of monies.

· Facilitate training of part-time ticket seller staff including implementation of evolving technologies and best practices.

· Sell tickets as needed via Ticketmaster and AXS ticketing systems.

· Build and maintain strong relationships with venue tenants, show promoters, tour management, and internal facility departments promoting organizational efficiency.

· Provide exceptional customer service to all guests within our facilities.

· Ability to work nights, weekends, and occasional holidays a MUST.

· All other duties/responsibilities as assigned.

QUALIFICATIONS:

· Solid organizational skills, ability to handle cash, basic accounting, and prior ticket sales a MUST.

· Excellent organizational and communications skills required.

· Working knowledge of computer systems, including Microsoft Windows.

· Ticketmaster HOST and ARCHTICS experience preferred, but not mandatory.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.