Job Information
CBRE Assistant Facilities Manager in Dublin, Ireland
Assistant Facilities Manager
Job ID
165493
Posted
17-May-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Dublin - Dublin - Ireland
Responsible for the day-to-day management of all services for the client buildings, ensuring that all vendor service levels are maintained and that KPI targets are met.
Role Summary:
Ensure all vendors deliver services in line with the contractual obligations
Resolve any supplier issues directly with vendors
Responsible for client presentation areas
Schedule Monthly meetings with the client team to discuss, review and manage the vendors service levels
Notate and report all findings in a monthly report
Raise Purchase Orders and process / endorse client invoicing
Ensure a working escalation process is in place and establish a rota for call outs
When required, escalate any emergencies connected with the facilities or equipment
Co-ordinate access of Vendors with assistance from client security team
Ensure office equipment is in working order and has sufficient supplies
Office inspections, recording any faults
Carry out cleaning audits in conjunction with the cleaning Vendor
Assist in keeping FM Location Operational Manual and Playbooks up to date
Ensure a professional / courteous working relationship is maintained with the Landlords and their representatives
Responsibility for the continual development of the FMC
Ensure all kitchens are fully stocked with provisions and any shortfalls are identified
Setting of targets and training for the FMC
Ensure that all vendors passes are returned to client and NDA’s are completed / filed
Manage client expectations around cover for client events and specific requirements
Identify service shortfalls and bring to the attention of the CBRE leadership team
Ensure that all PPM’s are carried out as scheduled
Manage the outsourced postal service; Manage the courier service and relationship for the client
Experience Required:
Strong experience in an FM or related services environment
Good knowledge of Facilities Management SLA's / KPI's
Experience in dealing with suppliers / contractors
PC literate – Microsoft suite
Good understanding of FM service contracts and negotiations
Strong communicator with confident oral and written skills
Good administration skills with an eye for detail
Strong customer service ethic
Team player mind-set
Ability to work to pressured deadlines and take on challenges when required
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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