Established in July 2015, the EMEA Business Service Center (BSC) is dedicated to empowering seamless operations. As Eaton’s largest office location in EMEA and the region’s only hub for business services support, the BSC provides essential services — from strengthening customer relationships, to enabling our electrical, industrial and corporate teams to deliver outstanding results.

The BSC helps Eaton businesses create exciting new power management technologies that keep our world moving every day.

What you’ll do:

As a Supplier Quality Analyst you will support dedicated Eaton production plants in the EMEA region, from below defined areas: Supplier Quality complaint management (8D), Finance (transactions, follow up), Regional Process Standardization.

Supplier Quality complaint management:

• Communication between Eaton and Suppliers mainly on complain related topics such as, costs (Cost of Poor Quality), Return Material, corrective actions

• Support Eaton Distribution Centers regarding all cases towards Suppliers

• Supports Return process on financial side (Return to Vendor) credit collection, and communication

Finance:

• Manage Administration costs (DMR fee) towards Suppliers, due to valid quality issues

• Link Complaints to charges

• Escalates issues roadblocks to proper management

Reporting (KPIs):

• Working with Excel sheets for Reporting.

• Using SAP for materials, costs, movements

Regional Process standardization:

• Working with Supply chain, Finance, Engineering and Quality to improve supplier performances

• Link Eaton Experts with sites on issue resolution

Qualifications:

• Bachelor´s Degree

• At least 0-3 years of experience in Quality, Supply chain, Customer care, Order management, or Finance

• Experience from production of one commodity (Machining, Plastic injection, assembly etc.) would be a plus

Skills:

• Fluency in English and German

• Basic knowledge on Quality Tools, some knowledge on the Technical area

• SAP

• Communication skills

What we can offer you:

• Competitive compensation and benefits package (cafeteria, medical insurance and many more)

• Challenging projects in dynamic collaborative team

• Flexible working solutions

• We make your aspirations matter – Eaton encourages internal promotion, whenever possible

• We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University

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We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.