Job Description :

Job Posting Title: Senior Credit Controller

Location: Bogotá,

Type of Contract: Permanent

About us:

From Arthur Guinness to Johnnie Walker, our business was founded on people of excellent character, and in 250 years, nothings changed. We’re the world’s leading premium alcohol company. Our brands are industry icons. And our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy. And it’s why we reward them with the career-defining opportunities that they deserve. Our ambition is to build the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world’s very best people.

Feel encouraged? Then this may be the opportunity for you.

The Credit Controller role is the first contact of the Finance Teams regarding Account Receivables Management. The role is responsible for ensuring customer reconciliation and cash collection leading to increase cash flow, reduce bad & old debt and mitigate risk related to non-collection.

It ensures proper operation of processes from incoming payment allocation to customer ledger maintenance, outstanding follow up and overdue management, including credit limit control and reporting. Service Delivery entails issue resolution and close business partnering with the customer service, finance and commercial market teams.

Also the purpose of the role is to enhance cash collection, minimize bad debt and improve debtor’s performance providing the market with high quality information and insights to develop business improvement on cash and account receivables management. Cash Collection Senior Analyst is a key player to drive efficiencies, delivering prompt and quality information to enable the business decision making and acting as a partner to other functional areas to support commercial decisions and audit controls.

Accountabilities

• Provide financial and commercial teams with guidance and information about business risks and potential mitigation plans based on cash performance follow up.

• Influencing the commercial and financial teams during the business decision making process based on cash collection risk analysis and debtor’s performance reviews per channel.

• Lead improvement in execution insights to support the cash collection and accounts receivables management within the credit control team.

• Coordinate the Credit Control KPI´s reporting and reconciliation processes. Ensure the completeness and the accuracy of the performance and forecasting reports.

• Prepare debtors balance GL reconciliations.

• Build and maintain high quality and effective internal control area. Deliver successful internal & external audits.

• Reporting: ensure the adequate reporting cycle (Design, adjustment, maintenance, distribution)

• Support team with performance and root cause analysis.

• Improvement in execution. Support automation of existing and new reports where possible.

• Review and Follow-up Commercial Charges. Aging /TIT. Continuously improve the Credit Control and Customer Spend process

• Provide reports/inputs for Trade Terms Provision

• Supervise Bank Interface

• Proactive cash collection.

• Handle customer queries and drive issue resolution (e.g. price, delivery issues).

• Manage relationship with customers, with the market (business decision support, commercial managers, finance manager, Supply Team, Warehouse) and internally (e.g. Customer Service Team, Financial Controller Team, STP Team).

• Manage credit risk (supervise payment behaviour of customers and propose credit limit changes).

• Manage customer ledger (up-to-date information about overdue items) according to KPI’s (RC, texting, reconciliation).

• Continuously improve processes to drive customer satisfaction and promote service efficiency.

• Maintain customer and process documentation.

• Generation of daily, weekly and monthly reports regarding debt collection and cash/overdue forecasting.

Diageo Capabilities

• Strong analytical skills.

• Excellent interpersonal and communication skills with collaborators.

• Influencing skills.

• Cash and risk management.

• Proven capacity to fulfil business performance reading needs in order to support senior management decision making.

• Identify and perform transformational initiatives in order to accelerate improvements in business performance.

• Takes ownership for delivering on promises, speaks up when operational standards are not accomplished.

• Good team player.

• Be creative, take risks, generate ideas and move them to action

• Be a great business partner

• Understand the controls and governance required, work within these and always speak up if they are not met.

Flexibility is key to success in our business and many of our people work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

Our purpose is to celebrate life, every day, everywhere. And crafting an inclusive culture, where everyone feels valued and listened to, is an important part of this.

We believe the most inclusive and diverse culture makes for a better business and a better world. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base

Worker Type :

Regular

Primary Location:

Bogota - EOB

Additional Locations :

Job Posting Start Date :

2024-05-03

With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.

Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.

With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.

DRINKiQ

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