Job Information
PRO Club Auto Detailer in Bellevue, Washington
FLSA Classification
Department
NON-EXEMPT
Auto Salon
Reports To
Job Code
Revision Date
Vehicle Services Manager
DEADT
1 / 10 / 2022
Job Title
AUTO DETAILER
GENERAL SUMMARY
Performs a variety of specific job functions: Customer service, appointment setting, detailing interior and exterior of vehicles, cleaning the office and back room, washing and drying detail laundry. Re stocking supplies, filling up products. Adheres to PRO Club's Show Ready uniform policy. Adherence to PRO’s core values and mission statement is expected and is critical to the success of the PRO Club Auto Detailing department.
ESSENTIAL JOB FUNCTIONS
Practices all safety procedures
Details all vehicles in an excellent /timely manner
Able to work productively with fellow cast members
C apable of completing any or all detailing services on time
Always strives to improve detail skills and grow personally
Maintains excellent customer service at all times
Does not let phone distract them from working(but can use for work calls, scheduling ).
Cheerfully greets all membe rs while performing assignments
Arrives at work well-groomed , hair combed, nametag on, uniform clean and wrinkle free
Answers telephone and sets computer appointments in a professional manner
Has computer skills to access all Club sites and email.
Maintains and regulates breaks and lunch times
Treats all cast members equally and fairly
Provides a clean and safe working environment for all cast and members
Trains and mentors newer cast in all phases of detailing services
Maintains a positive attitude for all cast and members at all times
Cash register use and money handling
Helps cover shifts when needed
Willingness to work flexible hours including split shifts
Maintains work area, office and detail ing area in an excellent manner
Empties all trash in all detailing areas at end of shift
Washes and dries cle aning towels on a regular basis
Attends all cast (staff) meetings
Performs other related d uties as assigned by management. For example… covering other shifts. Shuttling to off-site locations if needed.
Capable of working in an outdoor environment
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER REQUIREMENTS
Abilities Required
Ability to be extremely detail oriented
Ability to communicate clearly and effectively with cast and mem bers both orally and in writing
Ability to underst and and follow directions
Ability to be courteous, friendly, cooperative , and flexible on a daily basis
Ability to listen and react positively to suggestions from me mbers, coworkers and management
Ability to corre ctly fill out a service invoice
Ability to use the computer /phone appointment system
Ability to lift 50 to 75 pounds
Ability to work independently in a fast paced, organized manner
Ability to see work tha t needs to be done and to do it w/o supervision
Skills Required
PRO CLUB software booking system s .
Cash register operation.
Good interpersonal skills.
Physical Activities/Requirements
This position requires a high level of physical activity, including frequent periods of standing, bending, and walking. It also requires mobility and organization. The ability to lift 50-75 pounds is essential. You may be on your feet for extended periods of time as well as working with various chemicals washing vehicles. This position may occasionally work in temperatures above 100 degrees and below 32 degrees.
Physical Demands
Percentages below represent amount of time estimated
Never, Intermittently (0-15%), Occasionally (16-40%), Frequently (41-70%), Continuously (71-100%)
Task
Never
Intermittently
Occasionally
Frequently
Continuously
Stoop/Bend
X
Squat
X
Climb
X
Kneel
X
Twist
X
Sit
X
Stand
X
Walk
X
Reach Above Shoulders
X
Reach at Waist Levels
X
Reach Below Knees
X
Push/Pull
X
Lifting – Maximum #s
50
Finger Grasping
X
Behavioral Requirements
At all times, the cast member shall work well under pressure, meeting multiple and sometimes competing responsibilities, challenges, and deadlines. The cast member shall at all times demonstrate cooperative behavior with colleagues, guests, and supervisors.
EDUCATION AND EXPERIENCE
High school graduate or equivalent
A valid Washington State driver’s license is required as well as a clean driving record
Ability to pass drug test and background test to PRO CLUB standards
The statements contained herein are intended to describe the general nature and level of work being performed by cast members assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
I, _, have read and understand the above.
(Please Print Name Here)
Cast member s Signature __ _ Date _ _
2022 Auto Detailer Job Description
Updated: 1 / 10 / 22